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Consumer Financial Protection Bureau: Consumer Financial Protection Week 2020

Read the Consumer Financial Protection Bureau's description of Consumer Financial Protection Week here:

A week of virtual events on July 14–17, 2020, will focus on how the Bureau is protecting consumers in the financial marketplace.

Events will cover the issues consumers are confronting, as well how consumers can communicate to the Bureau any issues that they may have with a financial services provider.

Under the leadership of Director Kraninger, the Bureau has focused on using all of the tools Congress provided to protect consumers, including:

  • Providing clear rules of the road through rulemaking
  • Creating a culture of compliance
  • Enforcing the law against bad actors
  • Educating and empowering consumers to make better informed financial decisions

How to participate: During Consumer Financial Protection Week, the Bureau will host, or participate, in the following events.

RSVP for individual events

Tuesday, July 14, 2020

Milken Institute virtual town hall with CFPB Director Kraninger

11 a.m. to 12 p.m. ET

Director Kraninger will participate in a virtual town hall as part of the Milken Institute’s Summer Series. This will be a one-on-one fireside chat with Eric Kaplan, Vice Chair of the Bureau’s Consumer Advisory Board and Director of the Milken Institute Center for Financial Markets Housing Finance Program.

Special populations presentation

2–3 p.m. ET

The Bureau will highlight its special population programs for vulnerable populations, including servicemembers and older Americans. The Bureau will also discuss research on credit builder loans and how thin-file consumers can protect their credit scores in challenging times.

Wednesday, July 15, 2020

Home Mortgage Disclosure Act (HMDA) data browser

11 a.m. to 12 p.m. ET

The Bureau will provide an overview of HMDA data and the revamped HMDA Data Browser tool, and how to use the Bureau’s Data Browser tool to explore the reported data.

Paying for College tool release

2–3 p.m. ET

The Bureau will launch the revamped Paying for College tool.

Thursday, July 16, 2020

Conducting supervisory and enforcement work during a pandemic

11 a.m. to 12 p.m. ET

This is a discussion about the Bureau’s prioritized assessment approach and how the Bureau is monitoring markets and institutions that may pose the greatest risk of consumer harm as a result of pandemic-related issues.

Taskforce public hearing

3–5 p.m. ET

The Taskforce will present a high-level overview of the Taskforce’s mission, highlight trends from the comments received from the Request for Information and other public research. The hearing will also include a panel discussion with external experts in federal financial consumer law.

Friday, July 17, 2020

Consumer response trends capability tool launch and demo

11 a.m. to 12 p.m. ET

The Office of Consumer Response will present the latest enhancements to the Bureau’s public-facing Consumer Complaint Database, including an all new trends feature that will enable users to view and analyze complaint data over time to help the marketplace understand current and recent conditions.

National Diversity Coalition “virtual coffee break” with Director Kraninger

2–3 p.m. ET

Director Kraninger will participate in a “virtual coffee break” with the National Diversity Coalition and the National Asian American Coalition to discuss consumer protections related to mortgages and COVID-related issues.


To read Julie Jason's books, go to: https://juliejason.com/books/julies-books.